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Who should opt for a vehicle tracking system?

Any corporate or business, which has transportation costs as a major direct or indirect cost should seriously look at a vehicle tracking system as a method to control and predict these costs. Direct costs like the fuel bill and hire charges can be cut by optimally routing vehicles, improving vehicle utilization, detecting and preventing fraud including moonlighting; using data generated by the system. Indirect costs can be cut by tracking delivery times, aggregating traffic, improving customer fulfilment by keeping your customer informed of his delivery accurately at all times in a cost effective manner.


What is the difference between a vehicle tracking unit and a vehicle tracking system?

A vehicle tracking unit is the hardware that is mounted in the vehicle. A vehicle tracking sytem is much more – It includes an application that can track the system and provide you its whereabouts in relation to a physical or digital map. It integrates not only the absolute coordinates of a vehicle, which is not of much use in itself, with a Geographical Information System (GIS) including maps, Report Generation Module, User Interface and sometimes the Internet. EI Labs' vehicle tracking system includes all of the above.


Should I choose an offline system or an online system?

An offline system is ideal when the primary purpose is trip by trip monitoring, as opposed to frequent tracking of the vehicle position. An offline system has primarily a deterrent value, in the sense that it can help prevent fraud and thereby cut direct costs. However, it is not of much value when it comes to cut indirect costs and improving operational efficiency. An online system is recommended for any medium to large fleets, since analysis of offline data becomes very difficult once the fleet size is larger than 40-50 vehicles.


How do I quantify the benefits of a fleet management system?

Like any other business decision the choice of a vehicle tracking system should be based on Return on Investment (ROI). If you think you can cut costs per vehicle per month to the tune of rupees 2000, then the vehicle tracking system pays for itself. It is much more difficult to quantify when it comes to indirect costs. But it is possible to attach costs to the time lost due to inefficiency or to loss of customer satisfaction and arrive at the same ROI analysis.


How do I compare and choose the best system for my business?

Look at how simple it is for you to install and use the system. A competitor's system that is twice as complex as ours has hidden costs in the form of your employee training time, delayed deployment, sub-optimal use of the system all leading to a bigger cost of ownership. EI Labs' takes away the complexity of the system from you.

Choose a system that lets you do your core business. If you are a transporter the last thingyou want is to learn a new technology and add infrastructure to maintain it. With the service model that EI Labs proposes, for a fixed mothly cost per vehicle you get to use the data without the headache of any additional harwdare or software to bother about.

Choose a system that can be integrated with your ERP system. If you are a logistics company you want to integrate the vehicle tracking information with your booking and delivery processes. EI Labs' open data architecture based on standard SQL data bases lets you do just that.

Choose a system that is customizable. In then end you are deploying this system to solve your unique business problem. EI Labs has developed the complete technolgy of its end to end vehicle tracking system – be it the vehicle tracking unit, the GIS application or the tracking application ; all in-house. So, if you want it you can customize it.


Why don't I just provide a cell phone to the driver of each vehicle?

It is both illegal as well as unsafe to use a cell phone while driving. Secondly, the cell phone is only a one to one communication, you cannot track your vehicle from Bangalore while letting your customer in Kolkata do the same, can you?


What are the costs involved in a vehicle tracking system?

There are three aspects to the costing - Firstly, the fixed cost for the vehicle tracking unit. Second, a recurring small fee for Internet enabled service to EI Labs for maintaining all IT infrastructure and the application necessary to deliver you the tracking information any time, anywhere. While this can be converted into a fixed cost and the applications can be provided for your own use, the costs can be prohibitive and EI Labs does not recommend it. Third, the air time costs for wireless communication based on the frequency of tracking.


I am a small fleet owner. Would the costs of a vehicle tracking system be very prohibitive?

No, not at all. The EI Labs' TrackIT service amortizes costs over several customers, using advanced technology to cut costs, thereby providing you a very small set up cost.


Since IT is not our core strength, how do we manage the infrastructure needed to manage a vehicle tracking system?

EI Labs takes this problem away from you. For a small fee per month, EI Labs can provide the TrackIT service that lets you access the data any time any where over the internet.


How do I see a demo?

Please register and send us an enquiry online. You will find current details on how to contact us at the Contact US page. We will set you up for a demo asap.


What does it take to install the system?

Half an hour to an hour per vehicle.


What are the warranty and maintenance policies of EI Labs?

EI Labs has a no questions asked full replacement warranty for the first six months. We extend a free repair warranty for the subsequent six months.


I am interested in distributing the product. What do I need to have?

Please contact us with details about the territory you wish to undertake and the minimum quantity you think you can move in your territory. We would be happy to work with you if you share the same commitment to quality and customer satisfaction that drives our business.

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